SHIPPING + Refunds

At Redd Hott Cattle Co., we stand behind the quality of our products. We want you to be fully satisfied with every order. If you are unsatisfied with your order for any reason, please contact our customer service team within 7 days of delivery. We will work with you to understand the issue and make it right. Reasons we will issue a refund or replacement:

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• Incorrect or damaged item was received

• Product is spoiled or otherwise unusable

• Wrong item was delivered

• Quality does not meet our standards

In each case, we will need you to provide proof of the issue, such as a photo or video. We also reserve the right to request the item be returned to us for inspection before a refund or replacement is issued.

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Refunds and replacements will be made at our discretion based on the validity of the issue. Our goal is your complete satisfaction - we just need to verify there is a genuine problem to warrant a return. This ensures we continue providing the best quality meats to all of our valued customers.